Faq Ambient Hotel Malcesine garda Lake
FAQ
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Is the Hotel situated in a quiet position?
Yes, it is situated in one of the most peaceful and enchanting landscapes on Lake Garda – the Val di Sogno bay.  Thanks to the almost complete absence of passing traffic on the road outside the area is very peaceful.

Does the Hotel have a swimming pool?
Yes, next to the sun terrace there is a beautiful swimming pool (1,40 m. high), a children’s swimming pool and a heated hot tube At your disposal comfortable deck chairs and sun shade.

Does the Hotel have a lift?
Yes, certainly.

Does the Hotel have a garage?
Yes, it has a large, handy garage.

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Do the rooms have air-conditioning? Is it included in the price?
Yes, all the rooms are equipped with an autonomous air conditioning unit. Air conditioning is included in the price.

Are all the rooms equipped with a refrigerator?
Yes, certainly (except  the small single rooms)

Which type of breakfast do you serve?
We serve a rich and delicious buffet breakfast: coffee, milk, hot chocolate, tea and a wide choice of herbal teas. Fresh white and brown bread, freshly baked croissants, home made cakes, butter, a selection of fruit jams, home-made orange marmalade and honey. Also salami, ham, cheese, fresh fruit, corn-flakes, müsli, yoghurt and fruit juices.

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How far is the Hotel from the town centre?
The Hotel is about 2 km far away from the town centre which can be reached by a beautiful lakeshore promenade.

How far is the Hotel from the beach?
The Hotel looks directly onto the lake and the beach of the enchanting Val di Sogno. 

Do you allow dogs?
Yes. However, you are requested to inform us of the presence and size of your four-legged friend.

Bar
swimming pool
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Is there a restaurant in the Hotel?
No, but our guests have the possibility to enjoy the specialities of the restaurant  PrimaLuna (approximately 3 km away), where as Hotel Spiaggia’s Guests you will receive a special service and reduction.

In addition to classic and traditional dishes, the Restaurant Primaluna offer vegetarian and vegan dishes as well, and also dishes for celiacs and people with food intolerances, prepared with wholesome, locally sourced products of the highest quality. 


Does the Hotel have a bar?
Yes, certainly and it is open from 8.00 am. to 11.00 pm. At lunch time we served snacks, sandwiches, toasted sandwiches and cold dishes.

Are there any mini markets in your area?
Yes, the closest is at 200 m.

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At what time can I check-in?
The check-in is recommended from 1.00 pm. You are kindly requested to advise us if you are going to arrive after 6.00 pm.

At what time can I check-out?
The room is at your disposal till 10.00 am. If you wish to stay longer, you are welcome to keep your suitcases in our safe deposit.


How can I book a room?
After checking the availability, you may book by e-mail or through our online booking system. You will then receive our confirmation.

Do you request a deposit for the reservation?
Normally yes, according to booking conditions.

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Do you accept credit cards?
Yes, certainly. We accept Visa and Mastercard.

Is it possible to settle the bill on arrival?

Yes, and if you pay cash you will get a 2% discount (this only applies to direct bookings). We can axcept no more than 3.000.00 euros cash per family, the rest has to be paid eventually per credit card. 

How far are the closest airports?

  • Verona/Villafranca km. 60;
  • Brescia/Montichiari km. 90;
  • Bergamo/Orio al Serio km. 140;
  • Milano/Malpensa km. 200;
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How do I reach the Hotel from Verona, Brescia and Bergamo airports?

We can organize for you tairport  transfer from and to Verona/Villafranca, Brescia/Montichiari and Bergamo/Orio al Serio. Please ask per e-mail infos about the costs. Alternatively you can hire a car.

Which is the closest railway station?

  • Rovereto railway station is km. 30 away.
  • Peschiera railway station is km. 50 away.
  • The closest railway stations where transported cars can be off-loaded are Bolzano (km. 100) and Verona (km.60).
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​​If I travel by train, how can I reach the Hotel from the railway station?
From Rovereto railway station to Torbole by bus ( it takes about 25 min). Change bus in Torbole and in about 20 min. you will reach Malcesine. At Peschiera railway station there are buses which reach Malcesine-Val di Sogno (bus stop next to the hospital).


Which is the closest bus stop?
The closest bus stop is about at 200 m. away ( next to the hospital).

Does the Hotel have an internet-point?
Yes, in the hall there is an internet point and in the rooms and common area wi-fi internet access.

For further information please don’t hesitate to contact us
spiaggia@ambienthotel.it

contact us!